Strategy
March 2018
Turning Around KBC in 2009-2016 (C)
By Costas Markides, Daniel Oyon, Lisa Duke
This is part of a case series. The case describes the turnaround of the Belgian bank KBC under the leadership of Johan Thijs in the period 2009-2016. The case is made up of three parts…
March 2018
Turning Around KBC in 2009-2016 (B)
By Costas Markides, Daniel Oyon, Lisa Duke
This is part of a case series. The case describes the turnaround of the Belgian bank KBC under the leadership of Johan Thijs in the period 2009-2016. The case is made up of three parts…
March 2018
Turning Around KBC in 2009-2016 (A)
By Costas Markides, Daniel Oyon, Lisa Duke
This is part of a case series. The case describes the turnaround of the Belgian bank KBC under the leadership of Johan Thijs in the period 2009-2016. The case is made up of three parts…
July 2010
Turnaround at UCLH: A hospital in intensive care case (D)
By Anita Devlin, Cheerag Shirodaria, Michael Jacobides, Renate Verheul
University College London Hospital NHS Foundation Trust (UCLH) is a major London teaching hospital. It encountered serious financial problems as a result of the consolidation of two separate hospitals into one new hospital building, coupled…
January 2010
Turnaround at UCLH: A hospital in intensive care case (C)
By Anita Devlin, Cheerag Shirodaria, Michael Jacobides, Renate Verheul
University College London Hospital NHS Foundation Trust (UCLH) is a major London teaching hospital. It encountered serious financial problems as a result of the consolidation of two separate hospitals into one new hospital building, coupled…
July 2010
Turnaround at UCLH: A hospital in intensive care case (A) and (B)
By Anita Devlin, Cheerag Shirodaria, Michael Jacobides, Renate Verheul
University College London Hospital NHS Foundation Trust (UCLH) is a major London teaching hospital. It encountered serious financial problems as a result of the consolidation of two separate hospitals into one new hospital building, coupled…
August 2018
The UK Government Digital Service
By Julian Birkinshaw, Scott Duncan
The case describes how Mike Bracken, the newly appointed head of the UK Government Digital Service (GDS), took on the massive challenge of setting up, from scratch, a centralised team to deliver online public services…
September 2011
The Rise and Fall of Nokia
By Julian Birkinshaw, Lisa Duke
The case describes Nokia’s spectacular rise and fall, shedding light on the combination of external factors and internal decisions that resulted in the company’s handset business being sold to Microsoft in 2010.During the successful period…
May 2009
Terry Rhodes (B)
By Aleya Karim, John Mullins, Tiffany Putimahtama
This is part of a case series. ‘Everyone says entrepreneurship is about risk-taking. But it’s not: it’s about minimising risks and taking careful risks.’ Terry Rhodes’ own words resonated with him as he reflected on…
June 2011
Terry Rhodes (A)
By Aleya Karim, John Mullins, Tiffany Putimahtama
This is part of a case series. ‘Everyone says entrepreneurship is about risk-taking. But it’s not: it’s about minimising risks and taking careful risks.’ Terry Rhodes’ own words resonated with him as he reflected on…