Crisis management
October 2020
COVID-19: Pret a Manger’s Fight for Survival
By Nader Tavassoli, Jessica Spungin
The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…
September 2018
David Pyott: The Battle for Allergan (B)
By Randall Peterson, Lisa Duke
The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…
March 2018
Turning Around KBC in 2009-2016 (C)
By Costas Markides, Daniel Oyon, Lisa Duke
The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…
March 2018
Turning Around KBC in 2009-2016 (B)
By Costas Markides, Daniel Oyon, Lisa Duke
The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…
March 2018
Turning Around KBC in 2009-2016 (A)
By Costas Markides, Daniel Oyon, Lisa Duke
The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…
September 2018
David Pyott: The Battle for Allergan (A)
By Lisa Duke, Randall Peterson
The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…
January 2018
Commercial International Bank: Leading Transformation in Turbulent Times Empowering People, Winning With Data
By Randall Peterson
The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…