Crisis management

October 2020

COVID-19: Pret a Manger’s Fight for Survival

By Nader Tavassoli, Jessica Spungin

The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…

September 2018

David Pyott: The Battle for Allergan (B)

By Randall Peterson, Lisa Duke

The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…

March 2018

Turning Around KBC in 2009-2016 (C)

By Costas Markides, Daniel Oyon, Lisa Duke

The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…

March 2018

Turning Around KBC in 2009-2016 (B)

By Costas Markides, Daniel Oyon, Lisa Duke

The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…

March 2018

Turning Around KBC in 2009-2016 (A)

By Costas Markides, Daniel Oyon, Lisa Duke

The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…

September 2018

David Pyott: The Battle for Allergan (A)

By Lisa Duke, Randall Peterson

The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…

January 2018

Commercial International Bank: Leading Transformation in Turbulent Times Empowering People, Winning With Data

By Randall Peterson

The case describes how Pret a Manger—a London casual-dining institution—was significantly adversely impacted by the COVID-19 pandemic, and how they tried to pivot by launching several business experiments in fast succession. The long-term outcome of…