Strategy

December 2024

Facing the Retail Apocalypse: Majid Al Futtaim’s Digital Transformation (A)

By Michael Jacobides, Dalbert Ma, Aryan Mittal, Konstantinos Trantopoulos

In just a few decades Majid Al Futtaim (“the Group”) had established an empire boasting major shopping malls, successful retail chains and popular entertainment centres across the Middle East, Asia, and North Africa (MENA) region. By 2020, however, its competitive landscape was changing fast, wi...

December 2024

Building Majid Al Futtaim’s Phygital Future: Orchestrating a Retail Ecosystem (B)

By Michael Jacobides, Dalbert Ma, Konstantinos Trantopoulos

Majid Al Futtaim (“the Group”) is an empire of shopping malls, retail chains and entertainment centres operating across the Middle East, Africa and Asia. The Majid Al Futtaim ecosystem comprises operating companies Majid Al Futtaim Retail (operating bricks-and-mortar stores, such as Carrefour, a...

December 2024

Facing the Retail Apocalypse: Majid Al Futtaim’s Digital Transformation – Compact Case

By Michael Jacobides, Dalbert Ma, Aryan Mittal, Konstantinos Trantopoulos

By 2020, Majid Al Futtaim ("the Group") had established itself as a dominant force in the Middle East, Asia, and North Africa (MENA) region, operating major shopping centres, retail chains, and entertainment centres. However, the competitive landscape was rapidly evolving, with traditional powerhous...

December 2024

Building Majid Al Futtaim’s Phygital Future: Orchestrating a Retail Ecosystem – Compact Case

By Michael Jacobides, Dalbert Ma, Aryan Mittal

Majid Al Futtaim ("the Group") was an empire of shopping malls, retail chains and entertainment centres operating across the Middle East, Africa and Asia. The Group's ecosystem comprised operating companies including Majid Al Futtaim Retail, Entertainment, and Properties. During 2016-2020, Majid Al ...

January 2025

To beat or not to beat the drum for DE&I? Coca-Cola Switzerland and Corporate Political Action

By Aharon Cohen Mohliver, Forrest Briscoe, Marco Clemente, Nick Mickshik

In January 2020 on the eve of a national referendum to pass new laws affording LGBTQIA+ communities formal legal protection against homophobia, Martin Kathriner of Coca-Cola Hellenic Bottling Company (Coca-Cola HBC), Reyn ffoulkes from The Coca-Cola Company and their teams were weighing up the pros ...

November 2024

Eden McCallum: Consulting Redefined (Spanish language)

By Freek Vermeulen

Eden McCallum is a Management Consulting firm founded by two ex-McKinsey partners. It has offices in London, Amsterdam and Zurich, and is planning further expansion. The company is founded using a distinctive new business model, based on operating a pool of experienced, freelance consultants. Hence,...

October 2024

Building an organisation for the ecosystem era: Weighing up the Recipe of Haier’s Internet of Food (Japanese Language)

By Michael Jacobides, Tom Albrighton, Monwei Chou, Lisa Duke, Dalbert Ma, Aleya Karim

Ecosystems offer a new way to bring multiple firms together in order to deliver new value propositions. By working together, the hub firm and its complementors can create innovative ‘product plus service’ bundles that span traditionally separate industries to offer an experience that simply wasn...

September 2024

Sustaining Competitive Advantage: Resources and Capabilities (B) Key concepts – Background Note

By Bukky Oyedeji

Sustaining Competitive Advantage: Resources and Capabilities: Key concepts...

September 2024

Strategic Positioning: Competitive Advantage and Value Creation (B) Key concepts – Background Note

By Bukky Oyedeji

Definition of competitive advantage: A firm has a competitive advantage when it earns a higher economic profit than its rivals in the same market. This is achieved by creating and delivering more economic value. ‱ Value creation: Value creation is central to competitive advantage. It is defined a...