Leadership

March 2022

Marin Alsop: Dream job or nightmare – Compact Case

By Carrie J. Fletcher, Randall Peterson, Vyla Rollins

This case study follows the career of world-renowned orchestra conductor Marin Alsop. As a gay woman in a blatantly male-dominated (and often sexist) field, Alsop faced significant challenges in her rise to the top of the profession. At virtually every turning point on her unconventional path, Alsop...

March 2022

Marin Alsop: Showing them success – Compact Case

By Carrie J. Fletcher, Randall Peterson, Vyla Rollins

This case study follows the career of world-renowned orchestra conductor Marin Alsop. As a gay woman in a blatantly male-dominated (and often sexist) field, Alsop faced significant challenges in her rise to the top of the profession. At virtually every turning point on her unconventional path, Alsop...

March 2022

Marin Alsop: A study in inclusive leadership – Compact Case

By Carrie J. Fletcher, Randall Peterson, Aneeta Rattan

This case study follows the career of world-renowned orchestra conductor Marin Alsop. As a gay woman in a blatantly male-dominated (and often sexist) field, Alsop faced significant challenges in her rise to the top of the profession. At virtually every turning point on her unconventional path, Alsop...

August 2021

Fatima Akilu: Staying true to her values (B)

By Randall Peterson

In 2016, four years into her role as Director for Behavioural Analysis and Strategy at Nigeria’s Office of the National Security Adviser (NSA), Fatima Akilu was summarily dismissed from her position, amid accusations of corruption at the organisation, and subsequently charged with fraud. Nigeria...

August 2021

Fatima Akilu: The rise of a quiet leader (A)

By Randall Peterson

In 2015, Fatima Akilu found herself sitting at the kitchen table with her sister, shocked and saddened by what has just happened to her, wondering what to do next. Should she fight to defend her reputation? Or return to a quiet life away from the big government role she has just been fired from? Fa...

August 2021

Quiet Charisma: Fatima Akilu at the Neem Foundation

By Randall Peterson

When Fati Ibrahim lost her husband and eldest son after Boko Haram insurgents attacked their town of Gwoza in north-eastern Nigeria, she wasn’t alone. She was one of dozens of women who lost family members, homes and livelihoods. Three years later, she found herself queueing outside a tent near Ma...

June 2021

Satya Nadella at Microsoft: Instilling a Growth Mindset (Chinese)

By Herminia Ibarra, Aneeta Rattan

When Satya Nadella took over as CEO of Microsoft in 2014, he inherited a firm fading toward irrelevance, plagued by internal fights and inertia. Earlier that year his wife, Anu, had given him a best-selling book by Stanford psychologist Carol Dweck entitled Mindset: The New Psychology of Success, su...

January 2021

Costa Coffee: Project Marlow – Compact Case

By Julian Birkinshaw, Ken Mark

For Jim Slater, head of Costa Express in 2014, the biggest new growth opportunity was to roll out the company’s third-generation vending machine, called Marlow. The product had been developed in record time, but Slater faced several strategic and operational challenges in launching it....

October 2020

Reinventing performance management at Allen & Overy

By Herminia Ibarra, Carrie J. Fletcher

By early 2019, Magic Circle law firm Allen & Overy (A&O) had replaced its longstanding, traditional annual review system with Compass, a state-of-the-art performance management process based on real-time feedback and planful career development discussions. As Managing Partner Andrew Ballheimer put i...

September 2018

David Pyott: The Battle for Allergan (B)

By Randall Peterson, Lisa Duke

This case series charts the evolution of the hostile battle for Allergan and its ultimate sale to a white knight, Actavis. David Pyott had been the CEO of Allergan since January 1998; only the third CEO in the company’s 60-year-plus history. Allergan was primarily known for Botox, the aesthetic an...