Organisational Behaviour

August 2018

Paul McGinley – Leading a Multinational Team of Individuals

By Lisa Duke, Randall Peterson

In January 2013, Irish Tour Professional Golfer, Paul McGinley was named as Captain of Team Europe for the 2014 Ryder Cup in Gleneagles, Scotland. Across his career, McGinley had both played himself in the Ryder…

November 2011

Military Contracting in a War Zone: Rohit

By Celia Moore, Quang Nguyen

This is part of a case series. This case takes two perspectives on the same set of case facts about a military logistics supplier gone wrong: one from the perspective of the Department of Defense…

November 2011

Military Contracting in a War Zone: Bill

By Celia Moore, Quang Nguyen

This is part of a case series. This case takes two perspectives on the same set of case facts about a military logistics supplier gone wrong: one from the perspective of the Department of Defense…

January 2014

Kweku Adoboli at UBS

By S. Wiley Wakeman, Celia Moore

The UBS case outlines how individual ambition and lax organisational standards and oversight can lead to consistent unethical behaviour resulting in a crippling loss at a large investment bank. Even though the industry had as…

November 2012

innocent Drinks: Maintaining Socially Responsible Values During Growth (B)

By Celia Moore, Luis Fischer, Mike McCarthy

This is part of a case series. This case explores the process a social venture went through in raising funds to expand its business. The case focuses on the risks and opportunities of possible funding…

November 2012

innocent Drinks: Maintaining Socially Responsible Values During Growth (A)

By Celia Moore, Luis Fischer, Mike McCarthy

This is part of a case series. This case explores the process a social venture went through in raising funds to expand its business. The case focuses on the risks and opportunities of possible funding…

January 2018

Commercial International Bank: Leading Transformation in Turbulent Times Empowering People, Winning With Data

By Randall Peterson

In 2011, Cairo became the cradle of the Egyptian revolution. Transport workers, ambulance drivers and bank employees called for the end of President Hosni Mubarak’s regime. With a backdrop of volatility, Commercial International Bank (CIB),…

June 2016

Satya Nadella at Microsoft: Instilling a Growth Mindset

By Herminia Ibarra

When Satya Nadella took over as CEO of Microsoft in 2014, he inherited a firm fading toward irrelevance, plagued by internal fights and inertia. Earlier that year his wife, Anu, had given him a best-selling…

February 2020

Jean-Philippe Courtois at Microsoft Global Sales, Marketing and Operations: Empowering Digital Success

By Herminia Ibarra, Adam Jones

When Jean-Philippe Courtois took control of Microsoft’s global sales, marketing and operations in 2016, reporting directly to CEO Satya Nadella, he realised that he needed to lead the organisation away from an “inspection culture” towards…

August 2018

Andrew Thornton: Putting Heart into Business

By Randall Peterson

At the age of 42, in the midst of a successful and lucrative career as the owner of an international retail consultancy, Andrew Thornton realised he had nothing more to give to his business. He…