Management
June 2022
Anne Boden at Starling Bank: Disrupting an industry
By Herminia Ibarra, Luisa Alemany, Nick Mickshik, Ken Mark
The case describes the start-up and evolution of UK-based digital bank Starling. Founded in 2014, Starling offered personal and business accounts, and lending products, promising a better customer-service experience, faster approvals and a more digital-friendly approach than traditional banks. By 20...
June 2020
CI&T Building an Entrepreneurial Management Model
By Julian Birkinshaw, Carolina Rossi Wosiack
The case study describes the growth of CI&T, from a start-up in Brazil to a 3,000+ person consulting firm with global reach in 2019. The case describes the stages of growth the company has been through over 25 years, focusing on both the market offering and the internal organisation structure/cu...
October 2013
Nokia Siemens Networks: Branding a Global Merger from the Inside Out
By Simona Botti, Nader Tavassoli, Gudrun Herrmann
A handful of global players dominated the telecommunications infrastructure industry in 2007. The benefits to scale were significant: substantial funding requirements were necessary to sustain continuous innovation and development of networks, products and services; key customers themselves were glo...
March 2017
UEFA 2016: The Opportunities and Challenges of Connectivity
By Costas Markides
UEFA is considering how best to use the new technologies of the social era to improve fansā€™ experience with football in Europe. The case describes the key challenges facing UEFA and raises the issue of how to introduce change in a successful organisation....
July 2011
Simon Cohen (D) Epilogue
By John Mullins, Darice Gubbins, John Walker
This is part of a case series. Simon Cohen parked his Acura SUV outside his Monterrey office, let the fingerprint scanner check his ID to open the door, and jogged upstairs past the huge poster showing containers and cranes at the port of Manzanillo. He paused for a moment in the company's boardroom...
July 2011
Simon Cohen (C)
By John Mullins, Darice Gubbins, John Walker
This is part of a case series. Simon Cohen parked his Acura SUV outside his Monterrey office, let the fingerprint scanner check his ID to open the door, and jogged upstairs past the huge poster showing containers and cranes at the port of Manzanillo. He paused for a moment in the company's boardroom...
July 2011
Simon Cohen (B)
By John Mullins, Darice Gubbins, John Walker
This is part of a case series. Simon Cohen parked his Acura SUV outside his Monterrey office, let the fingerprint scanner check his ID to open the door, and jogged upstairs past the huge poster showing containers and cranes at the port of Manzanillo. He paused for a moment in the company's boardroom...
July 2011
Simon Cohen (A)
By John Mullins, Darice Gubbins, John Walker
This is part of a case series. Simon Cohen parked his Acura SUV outside his Monterrey office, let the fingerprint scanner check his ID to open the door, and jogged upstairs past the huge poster showing containers and cranes at the port of Manzanillo. He paused for a moment in the company's boardroom...