United Kingdom

May 2024

Avon International: Imagining a Refill Program in Turkey

By Ioannis Ioannou, Ken Mark, Lisa Duke

The case explores the role of sustainability initiatives in Avon's business strategy and how they align with its mission of empowering women. It also discusses the potential financial and operational implications of the yet-to-be implemented idea of a refill program, including changes to supply chai...

April 2024

Ros Atkins and the 50:50 Project at the BBC (C)

By Siri Chilazi, Aneeta Rattan, Oriane Georgeac

In the summer of 2022, the 50:50 Project leadership was taking stock after three tumultuous years. It wasn’t just the Covid-19 pandemic; leadership transitions, organisational structure changes, and questions about mission and scope were adding up for 50:50 and the BBC as a whole. The 50:50 Projec...

November 2023

Sadler’s Wells Theatre – Compact Case

By Freek Vermeulen

Alistair Spalding, Chief Executive of Sadler’s Wells Theatre, recalled an evening back in the autumn of 2004 when he was sitting in a balcony seat in an empty, unlit theatre, watching a crew dismantle a set following a final performance. Earlier in the day, the board had confirmed Spalding’s app...

November 2023

Hornby plc: Strategic Transformation (B)

By Freek Vermeulen

In 2005 Frank Martin, CEO of Hornby, was feeling proud. Since joining in 2000, he had seen the company's share price rise from 35 to more than 250 and his strategic transformation of the firm from a toy company into a hobby company had been a resounding success. The company dominated the UK market a...

November 2023

Hornby plc: Building Communities (A)

By Freek Vermeulen

In 2005 Frank Martin, CEO of Hornby, was feeling proud. Since joining in 2000, he had seen the company's share price rise from 35 to more than 250 and his strategic transformation of the firm from a toy company into a hobby company had been a resounding success. The company dominated the UK market a...

November 2023

Lark & Berry: The diamond disruptors

By Ioannis Ioannou, Nick Mickshik

Laura Chavez was delighted beyond words when the Atelier Asymmetric Bow suite, designed by her luxury jewellery company Lark & Berry, won the 2019 Goldsmiths’ Craft and Design Council Graff jewellery award. The Graff Award was the jewellery industry’s equivalent of the Oscars award for Best ...

October 2023

Insearch Ltd: Searching for a company to buy

By Simon Webster

By March 2022 Steve Webb had spent more than three years looking for a company to acquire. He was in final negotiations to buy a company, but he and the vendors did not see eye-to-eye on its valuation. Steve was also concerned about how to structure an offer. He was in a difficult financial situatio...

July 2023

Alessandro Riccombeni Case A: Lessons in leadership

By Randall Peterson, Nick Mickshik

This case is aimed at helping executives understand the reasons why they may ‘derail’ when promoted to a new position or when they secure a new job that does not accord with their expectations of it. Case A describes the situation Alessandro Riccombeni found himself in when, having seemingly se...

July 2023

Alessandro Riccombeni Case B: Resolving the impasse

By Randall Peterson, Nick Mickshik

This case is aimed at helping executives understand the reasons why they may ‘derail’ when promoted to a new position or when they secure a new job that does not accord with their expectations of it. Case A describes the situation Alessandro Riccombeni found himself in when, having seemingly se...

May 2023

Nova Ventures: Searching for gems in the UK

By Luisa Alemany, Florin Vasvari

Zakib Sari, an aeronautical engineer and entrepreneur who had worked for Shell UK for several years, decided to pursue the entrepreneurship-through-acquisition path after his first year of the MBA programme at London Business School (LBS). In January 2016 he analysed several career options and concl...