All cases
July 2024
Pentland Brands: Berghaus’s International Expansion
By Ioannis Ioannou, Ken Mark
Pentland Brands, a family-owned British company, aims to expand its outdoor apparel brand Berghaus internationally, with a focus on the German and Chinese markets. Berghaus, certified as a B Corporation in 2023, boasts a strong reputation for well-designed, durable products and offers unique service...
July 2018
Dollar Shave Club: Disrupting the Shaving Industry (Japanese language)
By Nader Tavassoli, Karin Kollenz-Quétard, Jamie Anderson
The case describes how Dollar Shave Club proved to be a disruptive force in the shaving industry, one dominated by Gillette for over a Century. It did so without a single patent to its name, and with a direct-to-consumer subscription and a content-based customer engagement model that was new to the ...
May 2024
Avon International: Imagining a Refill Program in Turkey
By Ioannis Ioannou, Ken Mark, Lisa Duke
The case explores the role of sustainability initiatives in Avon's business strategy and how they align with its mission of empowering women. It also discusses the potential financial and operational implications of the yet-to-be implemented idea of a refill program, including changes to supply chai...
May 2024
The HASSLACHER Group: The Capital Equipment Decision
By Ioannis Ioannou, Ken Mark
A visitor to Sachsenburg, a quiet village nestled in the Austrian Alps, might not know that it was the headquarters of the Hasslacher Group, Europe’s largest producer of glued laminated timber. It was early May 2022 and Christoph Kulterer, CEO of the Hasslacher Group, wanted to decide what to do w...
April 2024
The Transformation of Digital China: Harnessing the Potential of Data, Cloud and AI
By Julian Birkinshaw, Dickie Liang-Hong Ke
The case, set in 2024, describes the transformation of Digital China, a large IT services company in China that had grown proactively and ambitiously into new digital services, including artificial intelligence (AI). The case briefly describes the company’s background so we can see how it has evol...