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2023

Alessandro Riccombeni Case A: Lessons in leadership

By Randall Peterson, Nick Mickshik

This case is aimed at helping executives understand the reasons why they may ‘derail’ when promoted to a new position or when they secure a new job that does not accord with their expectations of it. Case A describes the situation Alessandro Riccombeni found himself in when, having seemingly se...

2023

Alessandro Riccombeni Case B: Resolving the impasse

By Randall Peterson, Nick Mickshik

This case is aimed at helping executives understand the reasons why they may ‘derail’ when promoted to a new position or when they secure a new job that does not accord with their expectations of it. Case A describes the situation Alessandro Riccombeni found himself in when, having seemingly se...

2023

Allied Chemicals (A)

By Freek Vermeulen

Darren Henderson, CEO of Allied Chemicals (AC), was looking at the set of memos on the desk in his office in the company’s headquarters in Danbury, Connecticut. They concerned his corporation’s latest expansion into the Indian market, the setting up a chemicals plant in Indore, a city in Madya P...

2023

Allied Chemicals Case B: five years later

By Freek Vermeulen

Darren Henderson, CEO of Allied Chemicals (AC), was looking at the set of memos on the desk in his office in the company’s headquarters in Danbury, Connecticut. They concerned his corporation’s latest expansion into the Indian market, the setting up a chemicals plant in Indore, a city in Madya P...

2020

Amazon.com: Staying a step ahead (2021)

By Julian Birkinshaw, Lisa Duke

This case traces the rise and rise of Amazon.com, the second company after Apple to hit a trillion dollar market cap. The growth of Amazon is described, from its origins back in 1995 through to 2016. The case intentionally provides a lot of detail on specific new products and services created over t...

2018

Andrew Thornton: Putting Heart into Business

By Randall Peterson

At the age of 42, in the midst of a successful and lucrative career as the owner of an international retail consultancy, Andrew Thornton realised he had nothing more to give to his business. He quit the agency in 2006 and used his buy-out money as a down-payment for two Budgens supermarkets in north...

2022

Anne Boden at Starling Bank: Disrupting an industry

By Herminia Ibarra, Luisa Alemany, Nick Mickshik, Ken Mark

The case describes the start-up and evolution of UK-based digital bank Starling. Founded in 2014, Starling offered personal and business accounts, and lending products, promising a better customer-service experience, faster approvals and a more digital-friendly approach than traditional banks. By 20...

2023

AntChain’s Blockchain as a Service: Digitising Industry Collaboration

By S. Alex Yang, Nitish Jain

The case describes how AntChain’s parent, Ant Group, started to invest in blockchain in 2015 as it believed the technology would build trust between different actors in a system. The earliest use case was a cross-border remittance service. The team continued to build and develop its blockchain tec...

2018

Aravind Eye Care System

By Kamalini Ramdas, Sarang Deo

This case relates the genesis and evolution of vision centres (VCs) for primary eye care at Aravind Eye Care System (AECS). AECS, based in the south Indian state of Tamil Nadu, is the world's largest eye care provider. The case is based in 2014, exactly a decade after the first vision centre was ope...

2019

BanaPads: To grow or not to grow? That is the question

By Luisa Alemany, Nicholas Andreou, Alma Gutierrez

In the summer of 2018, Richard Bbaale sat in a rural village in Uganda, looking over a banana plantation. He recalled the inspiration behind BanaPads as he contemplated what to do next. It had been 10 years since he had founded the non-governmental organisation (NGO) to help women and girls in rural...