All cases
December 2024
Facing the Retail Apocalypse: Majid Al Futtaim’s Digital Transformation – Compact Case
By Michael Jacobides, Dalbert Ma, Aryan Mittal, Konstantinos Trantopoulos
By 2020, Majid Al Futtaim ("the Group") had established itself as a dominant force in the Middle East, Asia, and North Africa (MENA) region, operating major shopping centres, retail chains, and entertainment centres. However, the competitive landscape was rapidly evolving, with traditional powerhous...
December 2024
Building Majid Al Futtaim’s Phygital Future: Orchestrating a Retail Ecosystem – Compact Case
By Michael Jacobides, Dalbert Ma, Aryan Mittal
Majid Al Futtaim ("the Group") was an empire of shopping malls, retail chains and entertainment centres operating across the Middle East, Africa and Asia. The Group's ecosystem comprised operating companies including Majid Al Futtaim Retail, Entertainment, and Properties. During 2016-2020, Majid Al ...
March 2025
To beat or not to beat the drum for DE&I? Coca-Cola Switzerland and Corporate Political Action
By Aharon Cohen Mohliver, Forrest Briscoe, Marco Clemente, Nick Mickshik
In January 2020 on the eve of a national referendum to pass new laws affording LGBTQIA+ communities formal legal protection against homophobia, Martin Kathriner of Coca-Cola Hellenic Bottling Company (Coca-Cola HBC), Reyn ffoulkes from The Coca-Cola Company and their teams were weighing up the pros ...
November 2024
Eden McCallum: Consulting Redefined (Spanish language)
By Freek Vermeulen
Eden McCallum is a Management Consulting firm founded by two ex-McKinsey partners. It has offices in London, Amsterdam and Zurich, and is planning further expansion. The company is founded using a distinctive new business model, based on operating a pool of experienced, freelance consultants. Hence,...
October 2024
Building an organisation for the ecosystem era: Weighing up the Recipe of Haier’s Internet of Food (Japanese Language)
By Michael Jacobides, Tom Albrighton, Monwei Chou, Lisa Duke, Dalbert Ma, Aleya Karim
Ecosystems offer a new way to bring multiple firms together in order to deliver new value propositions. By working together, the hub firm and its complementors can create innovative ‘product plus service’ bundles that span traditionally separate industries to offer an experience that simply wasn...