Organisational Behaviour
May 2019
The Maestro Marin Alsop – Leading “Under a Huge Magnifying Glass”
By Randall Peterson, Vyla Rollins, Carrie J. Fletcher
This case study follows the career of world-renowned orchestra conductor Marin Alsop. As a gay woman in a blatantly male-dominated (and often sexist) field, Alsop faced significant challenges in her rise to the top of the profession. At virtually every turning point on her unconventional path, Alsop...
February 2019
Jack Ma at Alibaba: Building a Learning Organisation
By Herminia Ibarra, Jessica Spungin
In September 2018 Alibaba’s co-founder and executive chairman, Jack Ma, announced his plans to step down from the $420 billion Chinese internet company to pursue philanthropy in education. The case describes the evolution of Alibaba’s corporate strategy from Chinese e-commerce pioneer to a compl...
April 2019
Clarasys: Born Agile by Taking Groups Seriously
By Randall Peterson
In March 2015, London-based management consultancy Clarasys found itself in crisis. Established in 2011, the company had experienced consistent growth since foundation and had expanded staffing levels to service new business accordingly. But it was still in start-up phase and a perfect storm of even...
August 2018
Paul McGinley – Leading a Multinational Team of Individuals
By Lisa Duke, Randall Peterson
In January 2013, Irish Tour Professional Golfer, Paul McGinley was named as Captain of Team Europe for the 2014 Ryder Cup in Gleneagles, Scotland. Across his career, McGinley had both played himself in the Ryder Cup as well as acted as Vice Captain in two successful tournaments for the Team Europe. ...
November 2011
Military Contracting in a War Zone: Rohit
By Celia Moore, Quang Nguyen
This is part of a case series. This case takes two perspectives on the same set of case facts about a military logistics supplier gone wrong: one from the perspective of the Department of Defense contractor ('Bill') and one from the perspective of the Kuwaiti-based supplier ('Rohit'). The case devel...
November 2011
Military Contracting in a War Zone: Bill
By Celia Moore, Quang Nguyen
This is part of a case series. This case takes two perspectives on the same set of case facts about a military logistics supplier gone wrong: one from the perspective of the Department of Defense contractor ('Bill') and one from the perspective of the Kuwaiti-based supplier ('Rohit'). The case devel...
January 2014
Kweku Adoboli at UBS
By S. Wiley Wakeman, Celia Moore
The UBS case outlines how individual ambition and lax organisational standards and oversight can lead to consistent unethical behaviour resulting in a crippling loss at a large investment bank. Even though the industry had as recently as 2007 been subject to the ramifications of similar behaviour wi...
November 2012
innocent Drinks: Maintaining Socially Responsible Values During Growth (B)
By Celia Moore, Luis Fischer, Mike McCarthy
This is part of a case series. This case explores the process a social venture went through in raising funds to expand its business. The case focuses on the risks and opportunities of possible funding methods, and actions that can be taken to protect key values throughout the process. The case provi...
November 2012
innocent Drinks: Maintaining Socially Responsible Values During Growth (A)
By Celia Moore, Luis Fischer, Mike McCarthy
This is part of a case series. This case explores the process a social venture went through in raising funds to expand its business. The case focuses on the risks and opportunities of possible funding methods, and actions that can be taken to protect key values throughout the process. The case provi...
January 2018
Commercial International Bank: Leading Transformation in Turbulent Times Empowering People, Winning With Data
By Randall Peterson
In 2011, Cairo became the cradle of the Egyptian revolution. Transport workers, ambulance drivers and bank employees called for the end of President Hosni Mubarak's regime. With a backdrop of volatility, Commercial International Bank (CIB), Egypt's leading private bank, embarked on a major transform...