data services

April 2024

The Transformation of Digital China: Harnessing the Potential of Data, Cloud and AI

By Julian Birkinshaw, Dickie Liang-Hong Ke

The case, set in 2024, describes the transformation of Digital China, a large IT services company in China that had grown proactively and ambitiously into new digital services, including artificial intelligence (AI). The case briefly describes the companyā€™s background so we can see how it has evol...